This was our fund raising show. WBAI is a listener supported radio
For listeners that pledge $150, we offered our Gold Card membership. This entitles you to unlimited telephone or email technical support from the gang at the show. Ask us your questions. Bring us your problems. This is quite a bargain when you consider all the problems associated with
personal computers and software. If Hank or Joe can't answer your question, they will find someone who
will, be it Alfred, Michael or anyone else they know. If need be, we will also
intercede on your behalf with the company that makes the product you are having
a problem with. There is no limit to the number of questions you can ask
We send you an actual Gold Card with your own personal membership number.
The Gold Card is good for one year from the day you receive it. If we are late
in sending it out, you benefit because we consider you a Gold Card member after
your pledge is made and before we get around to sending out the cards.
Gold card members can also get a free Gmail account. This is Google's free
email service with 2 gigabytes of storage. It is an invitation-only
We had a mystery guest with us, Adam Celine. :-)
A recent problem from a Gold Card member had to with Outlook Express which
would always ask for his password even though he told it to remember the
password. This is due to a corrupted key in the Windows Registry. We gave the
Gold Card member this answer the next day.
The Digital Village is another
computer show on the Pacifica network. They are on KPFK in L.A. Better name than
us, but we have the better show.
Yesterday Microsoft announced the initial beta release of OneCare - a service
that, for a monthly fee, will keep your computer safe from viruses, Adware, Spyware,
spam, Trojans, etc. etc. Pricing has not been announced. A skeptic might say
that Microsoft creates the problems and then charges you for fixing
In the old days there were many different word processors. Now, everyone uses
Word. Hopefully this will not happen with anti-malware software. Adam said that
to please their stockholders, Microsoft has to show growth. The ongoing revenue
stream for OneCare looks pretty good compared to a one time purchase of
We are the only computer show in the tri-state area. We were the first, then
there was some competition, but no more. Just us.
We discussed phishing.
A Gold Card member asked us about an error message he saw every time he turn
on his computer. Alert! System battery voltage is low. Press F1 to continue or
F2 for the setup utility. He pressed F1 and everything seemed fine, but he asked
us what the error message meant. The machine was a Dell Dimension and about 6
months after that machine was released, this message started appearing on many
of them. Turns out Dell used a bunch of bad batteries in these machines and they
only had a six month life span.
We discussed a document Hank put together about making
backups of your computer. Adam uses a Network Attached Storage device thanks
to a recommendation from Hank. It is an excellent way to make backups of
multiple computers if you have a LAN.
Via, a chip manufacturer, is trying to come out with a PC that will sell for
readies $250 PC from CNet May 10, 2005
Trend Micro just purchased Intermute. Trend Micro already had some anti-Spyware
software but they are planning on expanding their visibility in the anti-Spyware
Trend Micro snaps up
anti-spyware maker Reuters May 10, 2005
A Gold Card holder was getting errors from ZoneAlarm that none of us could
figure out. Joe contacted the vendor, ZoneLabs, and got an answer to the
problem. It had to do with an earlier version of ZoneAlarm previously residing
on his computer.
In The News
The Pentagon released a classified document with sensitive sections deleted.
Or so they thought. They were wrong. It was an Adobe Acrobat document that
displayed black boxes over the sections the Pentagon wanted to remain secret.
However, all the data was still there. A simple text selection and pasting into
Notepad revealed the classified information.
U.S. Military's PDF Fiasco Was Avoidable
by David Coursey
May 3, 2005
Apple released 20 bug fixes for Mac OS X 10.3.9 (Jaguar) just two weeks after
their last round of bug fixes.
About Security Update 2005-005
There is a new 64 bit version of Windows XP that you can upgrade to for $12
if your computer has a 64 bit processor (you know who you are). However, there
is no mainstream anti-virus product for it and upgrading means giving up your
license for the 32 bit version of Windows that was pre-installed on your
computer. There is no going back.
Dangers Lurk Along Windows' 64-Bit Upgrade Path
eWeek May 3, 2005
Alfred got a hoot out of White Collar Slacker's Handbook
by Marc Saltzman. It was published by Que in March of this year. Sample
tips are available from Que Publishing.
One tip has to do with sending an email message while you're sleeping.
Outlook lets you set a timer so it looks like you're working late to impress the boss.
Write an email message at 2 PM and have Outlook send it at 9 PM.
Hank discussed LogMeIn.com which offers
remote control of PCs over the Internet. Basic remote control is free, their
paid service offers extras such as file transfer. Hank likes the service, he
uses it with clients of his to work on their machines remotely. Michael has
used it too and documented his gripes